There is a very interesting initiative in Canada that is directed at improving the resilience and preparedness of family units. The website is at www.getprepared.gc.ca and makes good reading. It all goes to show that preparation and resilience need to be considered at all levels: not just your business, but you and your family as…
According to Stuart Sterling, assistant director of the SME corporate resilience task force at the Cabinet Office, Small Medium Enterprises (SME – those employing less than 250 employees) are “the soft underbellies of UK plc”. (quoted from Business resilience in the supply chain) Sterling was speaking at the recent BRiSC2010 (Business Resilience in the Supply…
I know this is a bit off-topic, but I wanted to reward excellent service in an appropriate manner. This last weekend, Varina and I went to a wedding party in the village of Eskrick, just outside of York. We stayed the weekend at Glade Farm B&B and I want to put on record how impressed…
Incidents and disasters are unexpected – by definition. You aren’t going to get any warning of the need to execute your emergency response and incident management plans and you won’t have time to gather together the things you need to be able to execute the plans. Therefore, it is important that you have prepared for…
For all small businesses, any investment needs to be justified, and let’s acknowledge that implementing a Business Continuity Management System does require an investment. So, how much is it worth spending? I can’t give you a single number, but I can help you work one out for yourself by giving an example of IT spend…
OK, let’s assume for the moment that something bad has happened: e.g. the water supply has failed (as happened here in St Neots last week) and you have had to close your office, school or factory for the day. How will you let people know not to come to the site? Answer: you need a…
Improved Resilience through Business Continuity on Prezi The presentation above is my first attempt at using Prezi to create a presentation. I think it’s so much better than Powerpoint. It fits in with the way I think and capture ideas. The presentation is a brief introduction to the topic of Business Continuity for micro businesses…
People ask me “Why should I worry about Business Continuity? I’ve never had a problem, and anyway, it’s only something big companies need to worry about isn’t it?” Well, no, it isn’t something only big companies need to worry about. In fact I would argue that achieving some degree of resilience is of greater importance…
This study illustrates why business continuity is more than just disaster recovery. Although business continuity developed from the IT focused world of disaster recovery, it covers a much wider scope. An over concentration on IT can be short sighted, as this case study illustrates. The subject The subject of the study is a medium sized…
What happens to incoming calls if there is nobody there to answer the ‘phone: for example because the fire alarm has gone off and the building has been evacuated? Failure to answer the phone appropriately could result in lost sales enquiries, upset customers and missed opportunities; so it is important to consider your ‘phones in…
