Monthly Archives: September 2010

Is your family prepared?

There is a very interesting initiative in Canada that is directed at improving the resilience and preparedness of family units. The website is at www.getprepared.gc.ca and makes good reading. It all goes to show that preparation and resilience need to be considered at all levels: not just your business, but you and your family as…

Are you part of “the soft underbelly”?

According to Stuart Sterling, assistant director of the SME corporate resilience task force at the Cabinet Office, Small Medium Enterprises (SME – those employing less than 250 employees) are  “the soft underbellies of UK plc”. (quoted from Business resilience in the supply chain) Sterling was speaking at the recent BRiSC2010 (Business Resilience in the Supply…

Probably the best B&B I have ever stayed in

Glade Farm B&B

I know this is a bit off-topic, but I wanted to reward excellent service in an appropriate manner. This last weekend, Varina and I went to a wedding party in the village of Eskrick, just outside of York. We stayed the weekend at Glade Farm B&B and I want to put on record how impressed…

How much is business continuity worth to a small business?

For all small businesses, any investment needs to be justified, and let’s acknowledge that implementing a Business Continuity Management System does require an investment. So, how much is it worth spending? I can’t give you a single number, but I can help you work one out for yourself by giving an example of IT spend…

A brief introduction to Business Continuity using Prezi

Improved Resilience through Business Continuity on Prezi The presentation above is my first attempt at using Prezi to create a presentation. I think it’s so much better than Powerpoint. It fits in with the way I think and capture ideas. The presentation is a brief introduction to the topic of Business Continuity for micro businesses…

Why small businesses need a business continuity plan as well

People ask me “Why should I worry about Business Continuity? I’ve never had a problem, and anyway, it’s only something big companies need to worry about isn’t it?” Well, no, it isn’t something only big companies need to worry about. In fact I would argue that achieving some degree of resilience is of greater importance…

Tip – Make sure your customers can reach you

What happens to incoming calls if there is nobody there to answer the ‘phone: for example because the fire alarm has gone off and the building has been evacuated? Failure to answer the phone appropriately could result in lost sales enquiries, upset customers and missed opportunities; so it is important to consider your ‘phones in…

How long could you live without IT?

Is your business resilient enough to cope with loss of its IT support? According to a survey by Double-Take software, 69% of UK businesses state that the “.. acceptable amount of downtime for a server or application during normal business” is less than one hour ! (source UKPRwire, 158 responses) Another 25% said one to…

What’s critical to the survival of your business?

Do you know which of your business activities are critical to your continuing success? This may seem like an obvious question, because the answers are probably: making sales, delivery products/services and getting paid. In fact, a closer analysis of the answers will probably identify specific elements of those major business processes that are more important…

Does the 5AM knock worry you?

How would you react if you were woken at 5AM in the morning, to be told that your office/factory was on fire/flooded/blown away by another Buncefield? Take another example: suppose the power went off just as you were about to hit “Send” and submit a tender for a big piece of work? I suspect most…