Monthly Archives: June 2012

How do you rate RBS/Nat West’s Business Continuity response?

Has RBS/Nat West been able to maintain Business As Usual throughout its outage? Summary Despite the significant disruption to its banking operations, so far I think RBS/Nat West has done quite well in its efforts to continue delivering service to its customers. Sure, there have been many instances of individual pain, but the speed of…

Why Do We Plan?

I’ve noticed a lot of discussion about planning recently. My good friend, Ann Hawkins has been running such a discussion over on LinkedIn as part of her “Inspired Group“, which meets on a monthly basis in Cambridge. There has also been a lot of discussion about the degree of planning relating to the celebration of…

Monthly Archives: June 2012

How do you rate RBS/Nat West’s Business Continuity response?

Has RBS/Nat West been able to maintain Business As Usual throughout its outage? Summary Despite the significant disruption to its banking operations, so far I think RBS/Nat West has done quite well in its efforts to continue delivering service to its customers. Sure, there have been many instances of individual pain, but the speed of…

Why Do We Plan?

I’ve noticed a lot of discussion about planning recently. My good friend, Ann Hawkins has been running such a discussion over on LinkedIn as part of her “Inspired Group“, which meets on a monthly basis in Cambridge. There has also been a lot of discussion about the degree of planning relating to the celebration of…