Tag Archive: contingency plan

Why you need to engage a telephone answering service

I just received a well-timed email from the excellent people at telephone-answering.biz who answer my ‘phone if I’m not around or busy. The salient paragraph reads: When bad weather is predicted remember that by diverting your lines to us before you leave the office, if you are unable to get in then we can still…

Could your aircon take you down?

Air conditioning plant, and other pieces of electrical equipment, can occasionally cause you hassle I was chatting with a contact the other day and was told of a problem they had recently. The problem itself was trivial, the consequences were not. They work in a building that has been retro-fitted with air conditioning plant. They…

Are people really your most precious asset?

People may be important in your business: just make sure they aren’t also your greatest source of risk. It has become a bit of a cliche that people are the most precious asset in a business; but that doesn’t make it any less true. However, it is also the case that people can be the…

I’ve got the power. Have you?

Last night, much of Huntingdon area suffered a power cut due to a fault on a high voltage cable. Today, BT’s broadband network has failed yet again in the North East of England! These, and other such incidents, happen on an irregular basis but have the potential to severely disrupt any business that: is dependent…

Could GPS be the downfall of your business?

Does our increasing dependence on GPS expose our businesses to unnecessary risks? Does your Business Continuity Plan cover this risk? In a recent report, the Royal Academy of Engineering warned that the UK is becoming dangerously over-reliant on GPS satellite navigation. It goes on to recommend that businesses should have Contingency Plans for dealing with…

Kipling’s Guide to Business Continuity – updated

I keep six honest serving-men (They taught me all I knew) Their names are What and Why and When And How and Where and Who. Kipling knew a thing or to about how to ask the questions that matter: after all, he was a journalist at one point in his life. In this post I’d…

Does the O2 failure affect your Business Continuity Plan?

Should the widespread failure of the O2 network cause Business Continuity professionals some thought? The role of mobile communications in Business Continuity plans The role of the Business Continuity professional is to identify and manage risks that could disrupt the business’s operation and threaten its revenue streams. Inevitably, one of the risks that needs to…

Can you buy peace of mind?

A decent Business Continuity Management Plan should help you sleep better at night Peace of mind – What does it mean? Put simply, it means being able to sleep soundly at night. Not waking up at 3AM worrying about the business. Not hyperventilating every time the ‘phone rings early in the morning. What has Business…

How do you rate RBS/Nat West’s Business Continuity response?

Has RBS/Nat West been able to maintain Business As Usual throughout its outage? Summary Despite the significant disruption to its banking operations, so far I think RBS/Nat West has done quite well in its efforts to continue delivering service to its customers. Sure, there have been many instances of individual pain, but the speed of…

Why Do We Plan?

I’ve noticed a lot of discussion about planning recently. My good friend, Ann Hawkins has been running such a discussion over on LinkedIn as part of her “Inspired Group“, which meets on a monthly basis in Cambridge. There has also been a lot of discussion about the degree of planning relating to the celebration of…

Tag Archive: contingency plan

Why you need to engage a telephone answering service

I just received a well-timed email from the excellent people at telephone-answering.biz who answer my ‘phone if I’m not around or busy. The salient paragraph reads: When bad weather is predicted remember that by diverting your lines to us before you leave the office, if you are unable to get in then we can still…

Could your aircon take you down?

Air conditioning plant, and other pieces of electrical equipment, can occasionally cause you hassle I was chatting with a contact the other day and was told of a problem they had recently. The problem itself was trivial, the consequences were not. They work in a building that has been retro-fitted with air conditioning plant. They…

Are people really your most precious asset?

People may be important in your business: just make sure they aren’t also your greatest source of risk. It has become a bit of a cliche that people are the most precious asset in a business; but that doesn’t make it any less true. However, it is also the case that people can be the…

I’ve got the power. Have you?

Last night, much of Huntingdon area suffered a power cut due to a fault on a high voltage cable. Today, BT’s broadband network has failed yet again in the North East of England! These, and other such incidents, happen on an irregular basis but have the potential to severely disrupt any business that: is dependent…

Could GPS be the downfall of your business?

Does our increasing dependence on GPS expose our businesses to unnecessary risks? Does your Business Continuity Plan cover this risk? In a recent report, the Royal Academy of Engineering warned that the UK is becoming dangerously over-reliant on GPS satellite navigation. It goes on to recommend that businesses should have Contingency Plans for dealing with…

Kipling’s Guide to Business Continuity – updated

I keep six honest serving-men (They taught me all I knew) Their names are What and Why and When And How and Where and Who. Kipling knew a thing or to about how to ask the questions that matter: after all, he was a journalist at one point in his life. In this post I’d…

Does the O2 failure affect your Business Continuity Plan?

Should the widespread failure of the O2 network cause Business Continuity professionals some thought? The role of mobile communications in Business Continuity plans The role of the Business Continuity professional is to identify and manage risks that could disrupt the business’s operation and threaten its revenue streams. Inevitably, one of the risks that needs to…

Can you buy peace of mind?

A decent Business Continuity Management Plan should help you sleep better at night Peace of mind – What does it mean? Put simply, it means being able to sleep soundly at night. Not waking up at 3AM worrying about the business. Not hyperventilating every time the ‘phone rings early in the morning. What has Business…

How do you rate RBS/Nat West’s Business Continuity response?

Has RBS/Nat West been able to maintain Business As Usual throughout its outage? Summary Despite the significant disruption to its banking operations, so far I think RBS/Nat West has done quite well in its efforts to continue delivering service to its customers. Sure, there have been many instances of individual pain, but the speed of…

Why Do We Plan?

I’ve noticed a lot of discussion about planning recently. My good friend, Ann Hawkins has been running such a discussion over on LinkedIn as part of her “Inspired Group“, which meets on a monthly basis in Cambridge. There has also been a lot of discussion about the degree of planning relating to the celebration of…