Tag Archive: people

Do you need key person insurance?

This is the question asked in a post over “daily health care tips“. Keyman insurance (as it tends to be referred to over here in the UK) is a measure that can be adopted to mitigate the impact of one of the “People” related incidents I referred to in “People, Places and Processes – What…

Talk to your customers, or lose them!

Your Business Continuity Plan must include communications This is a call to action: make sure you have included communicating with clients, stakeholders and staff in your Business Continuity Plan. To illustrate my point, I’m going to relate what happened to me on Tuesday. Those of you who follow me on Twitter will have heard some…

Is your exit protected?

Having a business continuity plan will help you when you sell your business. So, you want to sell your business. Great, I hope you get a lot of money for it. But, have you considered the impact you leaving will have on the company? You can bet that any potential buyer will; unless of course…

People, Places and Processes – What could go wrong?

Things can and do go wrong. The question is how well will your business cope when they do? The three P’s If you want to improve the resilience of your business processes, you need to think about what could disrupt them and thus affect your ability to serve your customers. For this, you need to…